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Wes Weeks

While performing an upgrade from Microsoft Dynamics CRM 3.0 to 4.0, the upgrade installer halted early on with the following error message:

Microsoft.Crm.Setup.Server.ShutdownCrmServerAction failed

Turns out that at some point the IIS Admin service was shutdown and disabled.  Not sure how this occured since I had been running CRM 3.0 just prior to the install.

So if you get unlucky enough to get this message, open up your services and Enable/Restart your IIS admin service.  The setup continued without a hitch after that.

Posted on Thursday, August 28, 2008 11:10 PM Microsoft CRM | Back to top

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