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I joined a new company called Goal Line Solutions recently. It is a Canadian company just starting off in Sri Lanka. So I have been working from home till they make arrangements for a place.

Today after constantly bugging the help desk of SLT I finally got the ADSL connection. Finally a guy from SLT team figured out what my problem was which was setting a wrong Encapsulation mode. For two whole days I have been hearing many reasons for not getting the connection, few of which are 'Your password must be wrong' (heard this one on two occations, 'We have not still connected it', 'It is working from here', 'We had a server down, it will be up in a couple of hours', 'You will get it today evening', 'You will get it today', 'You will get it tomorrow', etc, etc.

Aparently the default settings the ADSL modem installs when i run the setup needs to be changed. Because for new connections SLT is using PPPoE and LLC Multiplexing and not PPPoA.

 

Posted on Wednesday, September 13, 2006 2:12 PM | Back to top


Comments on this post: Working from home..ADSL woes

# re: Working from home..ADSL woes
Requesting Gravatar...
hi, I am having a similar problem with SLT right now. there help desk is lousy to say the least!! anyways I was working on my adsl last night when suddenly I was getting error messages saying "page cannot be displayed " I subsequently restarted, reinstalled and finally called the slt help desk who after checked my settings and said he would send someone over tomorrow to check it out. any ideas what could be wrong ?
Left by Rehan on Oct 04, 2006 8:24 AM

# re: Working from home..ADSL woes
Requesting Gravatar...
hi, I am having a similar problem with SLT right now. there help desk is lousy to say the least!! anyways I was working on my adsl last night when suddenly I was getting error messages saying "page cannot be displayed " I subsequently restarted, reinstalled and finally called the slt help desk who after checked my settings and said he would send someone over tomorrow to check it out. any ideas what could be wrong ?
Left by Rehan on Oct 04, 2006 10:28 AM

# re: Working from home..ADSL woes
Requesting Gravatar...
Can you ping any site ?
For example try this in command prompt
ping www.google.com
If you cant then you are not connected to the internet at all
Left by Sandu on Oct 04, 2006 2:21 PM

# re: Working from home..ADSL woes
Requesting Gravatar...
Yeah man the slt sucks...
my connection is also very slow it got 512kbp/s speed
and it will automaticlly disconnect after 30min
but also when i using internet i can use
only 232kbp/s download speed
i called the slt help desk they told they will come tomorrow
but they didnt when i always called to hotline they always say the
same thing "our crew will come tomorrow"

Left by Nipun on Dec 09, 2007 3:23 AM

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